Terms & Conditions.

Welcome to FAME Dentistry. These Terms & Conditions outline the policies governing the services provided by our practice. They are intended to ensure transparency, maintain high standards of patient care, and help create a positive experience for every patient.

By attending appointments or receiving treatment at FAME Dentistry, you agree to the following terms.

Appointments

Booking your appointment.

Appointments can be made by telephone, email, or through our online enquiry form. We recommend arriving a few minutes before your scheduled appointment to complete any necessary documentation and ensure your visit begins on time.

New patients may be asked to provide relevant medical information and complete registration forms before their consultation.

Cancellations & Missed Appointments

Respecting everyone's time.

We understand that circumstances can change. If you need to cancel or rearrange your appointment, we kindly ask that you provide as much notice as possible.

Late cancellations or missed appointments may result in a cancellation fee or the loss of any booking deposit, particularly where longer clinical appointments have been reserved. Repeated failures to attend appointments may affect our ability to offer future bookings.

Treatment Planning

Personalised recommendations.

Every treatment plan is based on your individual clinical assessment and oral health requirements. Recommendations are provided following a comprehensive examination and discussion of your treatment goals.

Before treatment begins, you will receive an explanation of:

  • Your diagnosis
  • Recommended treatment options
  • Alternative treatment options where appropriate
  • Expected benefits and potential risks
  • Estimated treatment costs
  • Anticipated treatment timescales

Treatment will only proceed once informed consent has been obtained.

Fees & Payment

Transparent pricing.

Fees are based on the treatment recommended for your individual clinical needs.

Payment may be required at the time of treatment unless alternative arrangements have been agreed in advance. For more complex treatment plans, staged payments or finance options may be available where applicable.

Any deposits requested for longer appointments or laboratory work may be non-refundable if appointments are cancelled without sufficient notice.

Clinical Care

Our commitment to quality.

Every member of our clinical team is committed to delivering care in accordance with current professional standards, evidence-based dentistry, and applicable regulatory guidance.

While every effort is made to achieve successful treatment outcomes, dentistry involves biological processes and individual healing responses that cannot be guaranteed. Clinical recommendations are always made in your best interests based on the information available at the time of treatment.

Patient Responsibilities

Working together for the best outcome.

Patients play an important role in achieving successful treatment outcomes.

We ask that you:

  • Provide accurate medical and dental history information.
  • Inform us of any changes to your health or medications.
  • Follow all post-treatment instructions provided by your clinician.
  • Attend recommended review and maintenance appointments.
  • Raise any concerns promptly so they can be addressed appropriately.

Dental Implants & Complex Treatment

Long-term success requires ongoing care.

Dental implants, cosmetic dentistry, and restorative treatment require regular professional maintenance and good oral hygiene.

Failure to attend maintenance appointments or follow professional advice may affect the long-term success of your treatment. Your clinician will discuss any recommended review schedule during your care.

Medical Information

Keeping your records accurate.

It is your responsibility to notify us of any changes to your medical history, medications, allergies, or contact details before receiving treatment.

Accurate information allows us to provide treatment safely and appropriately.

Privacy & Confidentiality

Protecting your personal information.

Your personal information is handled confidentially and managed in accordance with applicable UK data protection legislation.

Clinical records are maintained securely and used only for purposes relating to your dental care, legal obligations, and professional record keeping.

Further information can be found in our Privacy Policy.

Website Information

General information only.

The information published on this website is intended for general educational purposes and should not replace professional dental advice or a clinical examination.

Treatment recommendations can only be made following an individual consultation with one of our clinicians.

Changes to These Terms

Keeping our policies up to date.

These Terms & Conditions may be updated periodically to reflect changes in legislation, professional guidance, or practice policies. The latest version will always be available on our website.

Questions

Common questions about our practice policies.

Will I receive a treatment plan before treatment begins?

Yes. Every patient receives a personalised treatment plan outlining the recommended treatment, associated fees, expected stages of care, and any alternative options before treatment proceeds.

Can I change or cancel my appointment?

Yes. If you need to rearrange your appointment, please contact our team as early as possible. Providing adequate notice allows us to offer the appointment to another patient and helps us maintain efficient scheduling.

Are treatment outcomes guaranteed?

Dentistry involves individual biological healing and patient-specific factors, so specific outcomes cannot be guaranteed. However, every treatment is planned and delivered using evidence-based clinical principles and tailored to your individual needs.

Why do I need to update my medical history?

Your general health and medications can influence dental treatment and healing. Keeping your records up to date helps us provide safe, appropriate, and personalised care throughout your treatment.

Will my personal information remain confidential?

Yes. Your personal and clinical information is managed securely and confidentially in accordance with UK data protection requirements and professional standards.

Contact Us

If you have any questions about these Terms & Conditions or any aspect of your care, our team will be happy to assist you. We believe that clear communication and transparency are essential to providing a positive patient experience at every stage of your treatment. Call us on +44 141 487 7770, or write to us via the contact form.

Have a question? Get in touch directly.

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FAME Dentistry practice, Scotland Street, Glasgow

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Visit & Contact
373 Scotland St, Kinning Park, Glasgow G5 8QB
+44 141 487 7770
Mon, Wed & Thu: 8:30 am–6 pm
Tuesday: 8:30 am–7 pm
Friday: 8:30 am–5 pm
Sat & Sun: Closed
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